HARMONAID COMMUNITY GUIDELINES

Building a Safe, Respectful, and Supportive Learning Community

Effective Date: January 1, 2026
Last Updated: December 20, 2025

1. INTRODUCTION

Welcome to HarmonAId! We're building a peer-to-peer tutoring marketplace where college students help each other succeed academically. Our community thrives on mutual respect, academic integrity, and genuine support for one another's learning journeys.

These Community Guidelines establish the standards of behavior expected from all users—whether you're a student seeking tutoring, a peer tutor sharing your knowledge, or both. By creating an account and using HarmonAId, you agree to follow these guidelines.

Who These Guidelines Apply To:

• All students seeking tutoring
• All peer tutors offering tutoring services
• Anyone participating in the HarmonAId platform in any capacity

2. OUR CORE VALUES

2.1 Academic Integrity

HarmonAId is a learning tool, not a shortcut to bypass academic work. We support genuine understanding and skill development.

2.2 Mutual Respect

We treat every community member with dignity, regardless of their academic level, background, learning style, or pace.

2.3 Safe Learning Environment

Everyone deserves to learn in a space free from harassment, discrimination, and inappropriate behavior.

2.4 Honest Communication

We value transparency, honesty, and constructive feedback in all our interactions.

3. EXPECTED BEHAVIOR

3.1 For All Users

Communicate Professionally:

• Use respectful, appropriate language in all messages
• Respond to messages in a timely manner
• Be clear and specific about your needs or capabilities
• Ask questions respectfully and answer patiently

Show Up and Be Present:

• Arrive on time for scheduled sessions
• Give at least 24 hours notice for cancellations when possible
• Come prepared with materials and questions
• Stay focused during tutoring sessions

Respect Privacy and Boundaries:

• Keep session content confidential unless sharing is necessary for academic support
• Don't share personal contact information outside the platform without mutual consent
• Respect that tutoring relationships are professional, not personal or romantic
• Don't pressure others to move conversations off-platform

3.2 For Students Seeking Tutoring

• Clearly describe what you need help with and what you've already tried
• Be honest about deadlines and time constraints
• Engage actively in the learning process—don't just ask for answers
• Provide honest, constructive feedback about your tutoring experience
• Complete payment promptly through the platform
• Respect your tutor's time and expertise

3.3 For Peer Tutors

• Only offer tutoring in subjects where you have genuine expertise
• Be honest about your availability and capabilities
• Focus on teaching concepts and problem-solving skills, not just providing answers
• Adapt your teaching style to match each student's learning needs
• Maintain accurate profile information including subjects, rates, and availability
• Provide constructive, encouraging feedback
• Never complete assignments or exams for students

4. PROHIBITED CONDUCT

The following behaviors are strictly prohibited and will result in immediate action:

4.1 Academic Dishonesty

• Completing assignments, exams, or projects for another student
• Providing or requesting exam answers or solutions
• Writing papers or essays for someone else
• Enabling plagiarism or other forms of academic misconduct
• Encouraging students to violate their institution's academic integrity policies

4.2 Harassment and Discrimination

• Harassment based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any protected characteristic
• Sexual harassment or unwanted romantic/sexual advances
• Bullying, threats, or intimidation
• Hate speech or discriminatory language
• Creating a hostile learning environment

4.3 Inappropriate Behavior

• Sharing sexually explicit content or making sexual comments
• Using profane, abusive, or offensive language
• Sharing graphic violence or disturbing content
• Soliciting romantic or sexual relationships through the platform

4.4 Platform Abuse

• Creating fake accounts or impersonating others
• Manipulating ratings or reviews
• Spam or unsolicited advertising
• Attempting to bypass payment systems
• Sharing login credentials or account access
• Using automated systems or bots

4.5 Safety Violations

• Sharing personal information without consent
• Meeting in person without following safety guidelines
• Doxxing or sharing private information about others
• Recording sessions without explicit consent from all participants

5. ACADEMIC INTEGRITY GUIDELINES

5.1 What HarmonAId IS For

• Understanding difficult concepts and theories
• Learning problem-solving strategies and approaches
• Reviewing material before exams
• Getting feedback on drafts and work-in-progress
• Developing study skills and learning techniques
• Building confidence in challenging subjects

5.2 What HarmonAId IS NOT For

• Getting answers to homework, quizzes, or exams
• Having someone complete your assignments
• Circumventing your university's academic policies
• Gaining an unfair advantage over classmates

5.3 The Line Between Help and Cheating

Acceptable:

• "Can you explain how integration by parts works?" ✓
• "I'm stuck on this type of problem. Can we work through a similar example?" ✓
• "Can you review my essay outline and give me feedback on my thesis?" ✓

NOT Acceptable:

• "Here's my homework assignment. Can you solve problems 1-10?" ✗
• "I have an exam tomorrow. Can you give me the answers to these practice questions?" ✗
• "Can you write this paper for me? I'll pay extra." ✗

6. REPORTING VIOLATIONS

6.1 How to Report

If you experience or witness behavior that violates these guidelines:

• Use the "Report" button in any conversation or profile
• Email our Trust & Safety team at safety@harmonaid.ai
• Include as much detail as possible (screenshots, dates, usernames)

6.2 What Happens Next

• Our Trust & Safety team reviews all reports within 24-48 hours
• We conduct thorough, impartial investigations
• We maintain confidentiality throughout the process
• We take appropriate action based on our findings

6.3 Protection from Retaliation

We strictly prohibit retaliation against anyone who reports violations in good faith. Retaliating against a reporter is itself a serious violation that will result in account suspension or termination.

7. CONSEQUENCES FOR VIOLATIONS

We take violations seriously. Consequences depend on the severity and frequency of the violation.

7.1 Warning

For minor first-time violations, we may issue a formal warning explaining the violation and expected behavior change.

7.2 Temporary Suspension

For moderate violations or repeated minor violations, we may temporarily suspend your account (typically 7-30 days).

7.3 Permanent Ban

The following violations result in immediate permanent ban:

• Completing assignments or exams for other students
• Sexual harassment or unwanted romantic/sexual advances
• Threats, violence, or severe harassment
• Hate speech or severe discrimination
• Fraud or payment system abuse
• Doxxing or sharing private information
• Creating multiple accounts after suspension

7.4 Additional Consequences

In cases involving academic dishonesty or illegal activity, we may:

• Report the incident to your university
• Cooperate with law enforcement as required
• Withhold payment or issue refunds as appropriate

8. APPEALS PROCESS

If you believe a decision was made in error, you may appeal by emailing appeals@harmonaid.ai within 14 days of the decision. Include:

• Your account username
• The date of the decision
• Why you believe the decision was incorrect
• Any supporting evidence

Appeals are reviewed by a different team member than the original decision-maker. You will receive a final decision within 7 business days.

9. SAFETY TIPS

9.1 Protect Your Personal Information

• Don't share your phone number, personal email, or social media accounts unless you're comfortable doing so
• Use the platform's built-in messaging for initial communications
• Never share financial information beyond the secure payment system
• Be cautious about sharing your class schedule or campus location details

9.2 Meeting for In-Person Sessions

If you choose to meet in person:

• Meet in public places (library, campus coffee shop, study room)
• Tell a friend where you're going and when you expect to return
• Trust your instincts—if something feels off, reschedule or suggest online sessions instead
• For first meetings, bring a friend or meet during busy hours

9.3 Online Session Safety

• Use video conferencing platforms you're comfortable with
• Don't feel pressured to turn on your camera if you're not comfortable
• Be mindful of what's visible in your background
• End sessions immediately if anyone makes you uncomfortable

10. UPDATES TO THESE GUIDELINES

We may update these Community Guidelines as our platform grows and evolves. When we make significant changes, we'll notify you via:

• Email to your registered address
• In-app notification
• Prominent notice on our website

Continued use of HarmonAId after notification constitutes acceptance of the updated guidelines.

11. CONTACT US

Questions about these guidelines? Reach out to us:

• Trust & Safety: safety@harmonaid.ai
• General Support: support@harmonaid.ai
• Appeals: appeals@harmonaid.ai

12. ACKNOWLEDGMENT

By creating an account and using HarmonAId, you acknowledge that you have read, understood, and agree to follow these Community Guidelines. You understand that violations may result in suspension or permanent removal from the platform.

Thank you for helping us build a supportive, respectful learning community where every student can thrive.